At Twisted Stitches LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, register for classes or retreats, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name
Email address
Phone number
Billing and payment information
Emergency contact information (for retreats, if provided)
Registration details for classes, events, and retreats
Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on our site
Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
Process registrations, payments, and reservations
Manage class, event, and retreat bookings and communications
Send confirmations, reminders, and important updates related to your reservation
Communicate studio news, promotions, and events (you may opt out at any time)
Improve our website and customer experience
Comply with legal and business obligations
3. Retreat Registrations & Communications
When you register for a retreat at Twisted Stitches LLC:
Your information is used to coordinate your participation, communicate important details, and manage your reservation
We may contact you regarding schedules, materials, logistics, or changes
If a retreat is hosted by a third-party instructor or group, only the minimum necessary information may be shared to facilitate the event (such as name and registration status)
We do not share your personal contact information with other attendees.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only as necessary with trusted third-party service providers that help us operate our business, such as:
Payment processors
Email marketing platforms
Website hosting providers
Reservation or scheduling systems
All third-party providers we work with are contractually required to protect your information and are not permitted to sell, share, or use your data for their own marketing purposes.
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
Improve functionality and performance
Analyze website traffic
Enhance your browsing experience
You may disable cookies through your browser settings if you prefer.
6. Email Communications
If you register for a class, retreat, or join our mailing list, you may receive emails from us.
You can unsubscribe from marketing emails at any time using the link provided in the email.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no online system can be guaranteed 100% secure.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Your Rights
You may request to:
Access your personal information
Correct or update your information
Request deletion of your data (where applicable)
Opt out of marketing communications
To make a request, please contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Twisted Stitches LLC
405 Center Drive,
Superior CO 80027
Contact us here
13. Photography & Media Use
We may occasionally take photos or videos during classes, events, and retreats for marketing and promotional purposes. By attending, you consent to the use of your image unless you notify us in writing in advance.